Terms of Service

Please read these Terms of Service carefully before using LinkGen. These terms govern your use of our platform.

Last updated: March 1, 2026

1. Acceptance of Terms

  • By creating an account or using LinkGen, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.
  • We reserve the right to update these terms at any time. Continued use of LinkGen after changes constitutes acceptance.

2. Description of Service

  • LinkGen provides a platform for creating short WhatsApp links, tracking clicks, and managing your WhatsApp business presence.
  • Features available depend on your subscription plan (Free Trial, Basic, or Pro).

3. Account Registration

  • You must provide a valid email address to create an account. You are responsible for maintaining the security of your account.
  • You must be at least 18 years old to use LinkGen.
  • One person or legal entity may not maintain more than one free trial account.

4. Subscription Plans & Billing

  • LinkGen offers a 3-day free trial, Basic, and Pro subscription plans. Details of each plan are listed on the Plans page.
  • Subscriptions are prepaid and billed via UPI. After submitting payment proof, activation occurs within 30 minutes during business hours.
  • Subscriptions renew manually — we will not auto-charge you. You must renew before expiry to maintain access.
  • We reserve the right to change pricing with 30 days notice to existing subscribers.

5. Acceptable Use

  • You agree not to use LinkGen for any illegal, fraudulent, or harmful activity.
  • You may not create links that redirect to spam, phishing, malware, adult content, or any content that violates applicable law.
  • You may not use LinkGen to harass, threaten, or impersonate others.
  • Violation of acceptable use may result in immediate account termination without refund.

6. Link Slugs & Availability

  • Short link slugs are allocated on a first-come, first-served basis. We do not guarantee any specific slug is available.
  • We reserve the right to reclaim slugs that violate these terms or that impersonate other brands.

7. Intellectual Property

  • LinkGen and its content (excluding your links and data) are owned by us and protected by applicable intellectual property laws.
  • You retain ownership of any content you upload (payment screenshots, QR codes). By uploading, you grant us a license to display and store that content for service operation.

8. Limitation of Liability

  • LinkGen is provided 'as is'. We make no warranties about uptime, accuracy, or fitness for a particular purpose.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
  • Our total liability to you shall not exceed the amount you paid in the 30 days prior to the claim.

9. Termination

  • You may close your account at any time by contacting support.
  • We may suspend or terminate your account for violation of these terms, non-payment, or any reason at our discretion.
  • Upon termination, your links will be deactivated and your data will be retained for 30 days before deletion.

10. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be resolved in the courts of West Bengal, India.

11. Contact

  • For questions about these terms, contact us at legal@linkgen.in or via WhatsApp support.